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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Survio
1

What do you appreciate the most about our service/product?

Select the option that best represents what you appreciate the most.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Please briefly describe what bothers you the most so we can improve.
4

How likely are you to recommend our service/product to a friend or colleague?

Select the option that best represents your likelihood to recommend.
5

What feature would you like to see improved or added?

Please provide your suggestion for improvement or new feature.
6

How responsive do you find our customer service?

Rate the responsiveness of our customer service on a scale from 1 to 10, where 1 is very unresponsive and 10 is very responsive.
7

Which aspect of our service/product do you think needs the most improvement?

Select the aspect that you believe needs the most improvement.
8

What is your overall satisfaction level with our company?

Rate your overall satisfaction level on a scale from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
9

What additional service would you like to see offered in the future?

Please share any additional services you would like us to consider offering in the future.
10

How do you usually reach out to us for support or inquiries?

Select the option that indicates your preferred method of contacting us.