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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Select the option that best represents your thoughts.
2

How satisfied are you with our service/product overall?

Rate our service/product on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Describe the issue that bothers you the most.
4

How likely are you to recommend our service/product to a friend or colleague?

Select the option that best represents your likelihood to recommend.
5

What improvements would you like to see in our service/product?

Provide your suggestions for improvements.
6

On a scale of 1 to 5, how important is customer service to you?

Rate the importance of customer service to you on a scale of 1 to 5.
7

Which aspect of our service/product do you find most beneficial?

Select the aspect that you find most beneficial.
8

What is your preferred method of communication with us?

Select your preferred method of communication with us.
9

How often do you use our service/product?

Select the frequency of your usage.
10

Would you be interested in participating in a focus group to share your opinions further?

Select your interest in participating in a focus group.