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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best describes your appreciation.
Quality
Customer Service
Price
Convenience
Innovation
2
How satisfied are you with our service/product overall?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Provide a brief description of what bothers you.
4
Which of the following features would you like to see improved?
Select all that apply.
User Interface
Performance
Reliability
Customer Support
Shipping
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10, with 1 being least likely and 10 being most likely.
6
What improvements would you suggest to enhance your experience?
Provide detailed suggestions for improvement.
7
Which aspect of our service/product do you find most valuable?
Select one option that you find most valuable.
Ease of Use
Features
Customer Support
Value for Money
Performance
8
Rate the quality of our service/product?
Rate the quality on a scale of 1 to 10, with 1 being lowest and 10 being highest.
9
How do you usually contact our customer support?
Select the most frequent method of contacting customer support.
Phone
Email
Live Chat
In-person
Social Media
10
Share any additional feedback or comments.
Feel free to share any additional comments or feedback.
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