.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate the most about our service/product?
Select the option that best represents your opinion
Quality
Customer service
Price
Convenience
2
How would you rate our service/product overall?
Rate your overall satisfaction on a scale of 1 to 10
3
What bothers you the most about our service/product?
Please provide details on what aspects bother you
4
Which aspect of our service/product would you like to see improve the most?
Share the specific area you would like us to focus on for improvement
5
How likely are you to recommend our service/product to others?
Choose the option that best reflects your likelihood to recommend
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
What feature do you find most useful in our service/product?
Select the feature that stands out to you as the most useful
User-friendliness
Performance
Design
Innovation
7
Are there any specific improvements you would like to suggest for our service/product?
Please provide any detailed suggestions for improvement
8
How satisfied are you with the response time for customer inquiries or issues?
Choose the option that best represents your satisfaction level
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
9
Do you find our service/product to be value for money?
Select whether you perceive our service/product to be value for money
Yes, definitely
Yes, to some extent
Not sure
No, not really
No, absolutely not
10
Any additional comments or feedback you would like to share?
Feel free to provide any other comments or feedback you have
Submit
Create a survey