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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate the most.
Quality
Customer support
Price
User-friendly interface
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please write about what bothers you the most.
4
What feature would you like to see improved?
Please provide your suggestion for improvement.
5
How likely are you to recommend us to a friend or colleague?
Please select a value.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
6
Which aspect of our service/product do you think needs the most attention?
Please choose the aspect that you think needs the most attention.
Delivery time
Product quality
Website usability
Customer service
7
How often do you use our service/product?
Please select the frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
8
Would you be interested in participating in a focus group to provide feedback?
Please select yes or no.
Yes
No
9
Do you have any additional comments or suggestions?
Please share any additional comments or suggestions you may have.
10
Overall, how satisfied are you with our service/product?
Please provide an overall satisfaction rating.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Submit