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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction level on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide details about what bothers you.
4
How likely are you to recommend our service/product to a friend or colleague?
Please select one option that best describes your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What improvements would you like to see in our service/product?
Please provide details about the improvements you would like to see.
6
Which aspect of our service/product do you think needs the most improvement?
Please select one option that you think needs the most improvement.
Quality
Customer service
Price
Convenience
7
How often do you use our service/product?
Please select one option that best describes your usage frequency.
Daily
Weekly
Monthly
Rarely
Never
8
What feature do you find most useful in our service/product?
Please provide details about the feature you find most useful.
9
Are there any specific areas where you think we excel compared to our competitors?
Please provide details about the areas where you think we excel.
10
How satisfied are you with the communication from our company?
Please rate your satisfaction level with the communication from our company.
Submit