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Wizzair Denied Boarding Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
Denied Board - Wizz Air
1

How satisfied are you with the compensation provided?

Please select your level of satisfaction with the compensation offered.
2

How satisfied are you with the accommodation provided?

Please rate the quality of the accommodation provided during the denied boarding process.
3

How satisfied are you with the transport arrangements?

Please rate the effectiveness of the transport arrangements made after the denied boarding.
4

How satisfied are you with the rebooking process?

Please rate your experience with the rebooking process after being denied boarding.
5

How long did it take for the compensation process to be completed?

Please provide an estimate of the time taken for the compensation process to be finalized.
6

How long did it take for the accommodation arrangements to be made?

Please provide an estimate of the time taken for the accommodation arrangements to be arranged.
7

How long did it take for the transport arrangements to be organized?

Please provide an estimate of the time taken for the transport arrangements to be organized.
8

How long did it take for the rebooking process to be completed?

Please provide an estimate of the time taken for the rebooking process to be finalized.
9

Overall, how satisfied are you with the denied boarding process resolution?

Please rate your overall satisfaction with the resolution of the denied boarding process.
10

Would you like to provide any additional feedback or suggestions?

Please feel free to share any additional comments you may have regarding your experience with the denied boarding process.