.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

How would you rate our service/product on a scale of 1 to 10?

Please rate our service/product by selecting the number of stars.
3

What bothers you about our service/product?

Please describe what bothers you in the text box provided.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend.
6

Are there any specific features you would like to see added to our service/product?

Please provide details about any specific features you would like to see added.
7

How satisfied are you with the pricing of our service/product?

Please select one option that best describes your satisfaction with the pricing.
8

What is the most important factor for you when choosing a service/product?

Please select the most important factor for you when making a choice.
9

Would you like to see more variety in our product/service offerings?

Please select yes or no to indicate your preference.
10

How easy is it for you to access our service/product?

Please rate the ease of access by selecting the appropriate option.