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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select what you appreciate the most
Quality
Customer service
Price
Features
Others
2
On a scale of 1 to 10, how bothered are you by any aspect of our service/product?
Rate your level of bother with 1 being not bothered at all and 10 being extremely bothered
3
What would you like to improve about our service/product?
Please provide your feedback on what you would like to improve
4
How likely are you to recommend our service/product to others?
Please select your likelihood to recommend
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What is the most important factor influencing your satisfaction with our service/product?
Please select the most important factor to you
Quality
Customer service
Price
Features
Others
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