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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you appreciate the most
Quality
Customer Service
Price
Convenience
2
How would you rate our service/product out of 10?
Rate our service/product from 1 to 10
3
What bothers you the most about our service/product?
Please describe what bothers you
4
Which aspect would you like to see improvement in?
Select an aspect for improvement
Product Quality
Customer Support
Delivery Time
Website Interface
5
How likely are you to recommend our service/product to others?
Rate your likelihood from 1 to 10
6
How often do you use our service/product?
Select frequency of use
Daily
Weekly
Monthly
Rarely
7
What is one thing you would change about our service/product?
Please provide one change you would like to see
8
Which feature do you find most valuable in our service/product?
Select the most valuable feature
Ease of Use
Functionality
Design
Performance
9
Would you like to see more variety in our product/service offerings?
Please provide your feedback
10
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level from 1 to 10
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