.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate the most about our service/product?
Select the option that best represents what you appreciate the most.
Quality
Customer service
Price
Ease of use
Other
2
How satisfied are you with our service/product?
Rate your satisfaction level on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Explain what bothers you the most, so we can improve.
4
What feature would you like to see improved?
Provide details on the feature you would like to see improved.
5
How likely are you to recommend our service/product to others?
Select the option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Are there any additional comments or suggestions you would like to share?
Feel free to provide any other feedback you have in mind.
7
How often do you use our service/product?
Select the option that best describes your usage frequency.
Daily
Weekly
Monthly
Occasionally
Never
8
Do you find our service/product easy to use?
Select the option that best represents your experience with ease of use.
Very easy
Easy
Neutral
Difficult
Very difficult
9
Would you like to see more variety in our products/services?
Let us know if you would like to see more variety in our offerings.
Yes, definitely
Maybe
Not sure
Not really
No, I'm satisfied
10
How responsive do you find our customer service?
Rate the responsiveness of our customer service on a scale of 1 to 10.
Submit
Create a survey