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Customer Satisfaction Survey Checklist and Customer Feedback Form for Library Services

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Saint Gabriel College Library Customer Satisfaction Survey Checklist and Customer Feedback Form
1

How satisfied are you with the overall library services?

Please rate your satisfaction on a scale from 1 to 5.
2

How would you rate the cleanliness of the library?

Please rate the cleanliness on a scale from 1 to 5.
3

How easy was it to find the books you were looking for?

Please select one of the options.
4

Did you receive help from the library staff when needed?

Please select one of the options.
5

Would you recommend the library services to others?

Please select one of the options.
6

What is one thing you like about the library services?

Please provide your feedback in the text box below.
7

What is one thing you would like to see improved in the library services?

Please provide your feedback in the text box below.
8

How often do you visit the library?

Please select one of the options.
9

Are you satisfied with the variety of books available at the library?

Please select one of the options.
10

How likely are you to use the library services again?

Please rate your likelihood on a scale from 1 to 10.