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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Choose an option that best represents what you appreciate.
Prompt customer service
Product quality
Variety of services/products
2
Please rate our service/product out of 10.
Rate our service/product on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Provide details about what bothers you.
4
Which aspect would you like us to improve?
Select a specific aspect you would like us to improve.
Delivery time
Website interface
Customer support
5
How likely are you to recommend us to a friend or colleague?
Choose a rating that best represents your likelihood to recommend us.
Very likely
Likely
Unlikely
6
Do you find our pricing competitive?
Share your opinion on our pricing competitiveness.
Yes, very competitive
Somewhat competitive
Not competitive
7
How satisfied are you with the accessibility of our service/product?
Rate your satisfaction level regarding accessibility.
8
What additional features would you like to see in our service/product?
Provide suggestions on new features you would like to see.
9
Have you experienced any technical issues with our service/product recently?
Share any technical issues you encountered.
10
Overall, how would you rate your experience with our service/product?
Give an overall rating based on your entire experience.
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