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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best represents your opinion.
Quality
Customer service
Price
Ease of use
Other
2
How would you rate our service/product on a scale of 1-10?
Please rate our service/product on a scale of 1 to 10, where 1 is the lowest and 10 is the highest rating.
3
What bothers you the most about our service/product?
Please provide a brief description of what bothers you about our service/product.
4
How likely are you to recommend our service/product to others?
Please select the option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What features would you like to see improved in our service/product?
Please describe the features you would like to see improved in our service/product.
6
How satisfied are you with the delivery/shipping process?
Please select the option that best represents your satisfaction level.
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
7
Do you find our service/product value for money?
Please select the option that best represents your opinion on the value for money.
Yes
No
Maybe
8
How often do you use our service/product?
Please select the option that best represents your usage frequency.
Daily
Weekly
Monthly
Rarely
Never
9
Would you like to see more variety in our product offerings?
Please select the option that best represents your preference.
Yes
No
Not sure
10
Is there anything else you would like to share with us?
Please feel free to share any additional feedback, comments or suggestions.
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