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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best represents your appreciation
Quality
Customer service
Price competitiveness
2
How would you rate our service/product out of 10?
Rate our service/product on a scale from 1 to 10
3
What bothers you about our service/product?
Please provide details on what bothers you
4
What improvements would you like to see in our service/product?
Please provide details on the improvements you would like
5
How likely are you to recommend our service/product to a friend or colleague?
Rate the likelihood of your recommendation on a scale from 1 to 10
6
What feature do you find most valuable in our service/product?
Select the feature you find most valuable
User-friendly interface
Quick delivery
24/7 customer support
7
How satisfied are you with the overall performance of our service/product?
Rate your satisfaction level on a scale from 1 to 10
8
Would you like to see more product/service options in the future?
Please provide your preference for more options
9
Do you find our service/product value for money?
Please share your opinion on the value for money
10
How responsive do you find our customer support team?
Rate the responsiveness of our customer support team on a scale from 1 to 10
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