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Customer Satisfaction
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best reflects your opinion.
Quality
Customer service
Price
Convenience
2
What do you appreciate about our service/product?
Please select the option that best reflects your opinion.
Quality
Customer service
Price
Convenience
3
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
4
What bothers you the most about our service/product?
Please provide details about the issue that bothers you.
5
What additional features would you like to see in our service/product?
Please describe any specific features or improvements you would like.
6
How likely are you to recommend our service/product to others?
Please select the option that best fits your likelihood of recommendation.
Very likely
Likely
Neutral
Unlikely
Very unlikely
7
Which aspect of our service/product needs improvement the most?
Please select the area where you believe the most improvement is needed.
Quality
Customer service
Price
Delivery
8
Would you consider using our service/product again in the future?
Please select yes or no.
Yes
No
9
Please provide any additional comments or suggestions.
Feel free to share any other feedback or suggestions you may have.
10
How responsive do you find our customer support team?
Please rate the responsiveness of our customer support on a scale of 1 to 10.
11
What is your preferred method of communication with us?
Please select the method you prefer for communication.
Email
Phone
Live chat
In-person meeting
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