.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Select the option that best represents your opinion.
Quality
Customer Service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level, with 1 being very dissatisfied and 10 being very satisfied.
3
What bothers you the most about our service/product?
Please describe the issue that bothers you the most.
4
Which aspect would you like us to improve the most?
Select the area where you think we should focus our improvement efforts.
Product Quality
Customer Support
Delivery Time
User Experience
Price
5
How likely are you to recommend our service/product to a friend or colleague?
Rate your likelihood to recommend, with 1 being not likely at all and 10 being extremely likely.
6
What additional features would you like to see in our service/product?
Please provide any ideas or suggestions for new features.
7
Do you find our service/product easy to use?
Select one of the options that best describes your experience.
Yes, very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
8
How often do you use our service/product?
Choose the frequency that best represents your usage.
Daily
Weekly
Monthly
Occasionally
Never
9
Is there anything specific that you would like us to continue doing in the future?
Please share any particular aspects you value and want us to continue.
10
Overall, how satisfied are you with our customer service?
Choose the option that best reflects your overall satisfaction level.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Submit