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Quality Control and Assurance Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How would you rate the overall quality of our chocolates?
Please rate the quality of our chocolates on a scale of 1 to 5.
2
Do you think our chocolates meet your expectations in terms of taste?
Please select one option that best represents your opinion.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
3
How satisfied are you with the packaging of our chocolates?
Please rate your satisfaction with the packaging on a scale of 1 to 10.
4
Have you ever experienced any quality issues with our chocolates?
Please provide details of any quality issues you have encountered, if any.
5
Do you think our chocolates are value for money?
Please select one option that best represents your opinion.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
6
How often do you purchase our chocolates?
Please select one option that best represents your purchasing frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
7
Would you recommend our chocolates to others?
Please select one option that best represents your likelihood to recommend.
Definitely Not
Probably Not
Not Sure
Probably Yes
Definitely Yes
8
How likely are you to continue purchasing our chocolates in the future?
Please select one option that best represents your likelihood to continue purchasing.
Definitely Not
Probably Not
Not Sure
Probably Yes
Definitely Yes
9
What improvements would you suggest for our chocolate products?
Please provide any suggestions or feedback you have for improving our chocolate products.
10
How would you rate the customer service you received from our company?
Please rate the customer service on a scale of 1 to 5.
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