.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate the most about our service/product?
Please select the option that best represents your opinion.
Quality
Customer service
Price competitiveness
2
How would you rate your overall satisfaction with our service/product?
Please rate from 1 to 10 stars, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please provide details about the issues you encounter.
4
What improvements would you like to see in our service/product?
Please share your suggestions for enhancements.
5
How likely are you to recommend our service/product to others?
Please select the option that best represents your likelihood.
Very likely
Likely
Unlikely
6
Rate the ease of use of our service/product
Please rate from 1 to 10 stars, where 1 is very difficult and 10 is very easy.
7
How responsive is our customer service team?
Please rate from 1 to 10 stars, where 1 is very unresponsive and 10 is highly responsive.
8
Do you find our prices competitive compared to similar services/products?
Please select the option that best fits your opinion.
Yes, very competitive
Somewhat competitive
Not competitive
9
What additional features would you like to see in our service/product?
Please provide any specific feature requests you may have.
10
How often do you use our service/product?
Please select the option that best describes your usage frequency.
Daily
Weekly
Monthly
Rarely
Submit
Create a survey