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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select what you appreciate the most
Quality
Price
Customer service
2
On a scale of 1-10, how satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10
3
What bothers you the most about our service/product?
Enter what bothers you
4
What would you like to improve about our service/product?
Describe what you would like to improve
5
How likely are you to recommend our service/product to others?
Rate your likelihood of recommending on a scale from 1 to 10
6
Which aspect of our service/product do you find most valuable?
Select the most valuable aspect to you
Convenience
Innovation
Reliability
7
Have you encountered any issues with our service/product? If yes, please describe.
Enter any encountered issues
8
How satisfied are you with the customer service provided?
Rate your satisfaction on a scale from 1 to 10
9
What feature would you like to see added to our service/product?
Describe the feature you would like added
10
Which channel do you prefer for communication with us (email, phone, chat)?
Select your preferred communication channel
Email
Phone
Chat
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