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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Choose one of the options below.
2

How satisfied are you with our service/product?

Rate from 1 to 10 (10 being the highest).
3

What bothers you the most about our service/product?

Please provide your feedback.
4

What improvements would you like to see in our service/product?

Please provide your suggestions.
5

How likely are you to recommend our service/product to others?

Rate from 1 to 10 (10 being the most likely).
6

Are there any specific features you would like to see added?

Please provide your feedback.
7

How often do you use our service/product?

Choose the frequency that best represents your usage.
8

What is the most important factor to you when using our service/product?

Choose the most important factor.
9

Do you find our service/product user-friendly?

Please provide your opinion.
10

How would you rate the overall experience with our service/product?

Rate from 1 to 10 (10 being the best).