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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Choose one of the options below.
Quality
Customer service
Price
Innovation
2
How satisfied are you with our service/product?
Rate from 1 to 10 (10 being the highest).
3
What bothers you the most about our service/product?
Please provide your feedback.
4
What improvements would you like to see in our service/product?
Please provide your suggestions.
5
How likely are you to recommend our service/product to others?
Rate from 1 to 10 (10 being the most likely).
6
Are there any specific features you would like to see added?
Please provide your feedback.
7
How often do you use our service/product?
Choose the frequency that best represents your usage.
Daily
Weekly
Monthly
Rarely
8
What is the most important factor to you when using our service/product?
Choose the most important factor.
Quality
Convenience
Price
Customer service
9
Do you find our service/product user-friendly?
Please provide your opinion.
10
How would you rate the overall experience with our service/product?
Rate from 1 to 10 (10 being the best).
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