.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Please provide a brief explanation of what bothers you the most.
4

Which of the following features would you like to see improved?

Please select all features that you would like to see improved.
5

Are there any additional comments or suggestions you would like to share?

Please feel free to provide any additional feedback or suggestions.
6

How likely are you to recommend our service/product to a friend or colleague?

Please select a rating from 1 to 10, where 1 is very unlikely and 10 is very likely.
7

Which aspect of our service/product do you think needs the most improvement?

Please select the option that you believe needs the most improvement.
8

How often do you use our service/product?

Please select the frequency that best represents how often you use our service/product.
9

What improvements would you suggest to enhance your overall experience with our service/product?

Please provide any suggestions you have for improving your overall experience.
10

Which of the following best describes your primary reason for using our service/product?

Please select the option that best describes your primary reason for using our service/product.