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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please provide a brief explanation of what bothers you the most.
4
Which of the following features would you like to see improved?
Please select all features that you would like to see improved.
User interface
Product options
Shipping speed
Customer support
5
Are there any additional comments or suggestions you would like to share?
Please feel free to provide any additional feedback or suggestions.
6
How likely are you to recommend our service/product to a friend or colleague?
Please select a rating from 1 to 10, where 1 is very unlikely and 10 is very likely.
7
Which aspect of our service/product do you think needs the most improvement?
Please select the option that you believe needs the most improvement.
Communication
Product quality
Delivery time
Returns process
8
How often do you use our service/product?
Please select the frequency that best represents how often you use our service/product.
Daily
Weekly
Monthly
Rarely
9
What improvements would you suggest to enhance your overall experience with our service/product?
Please provide any suggestions you have for improving your overall experience.
10
Which of the following best describes your primary reason for using our service/product?
Please select the option that best describes your primary reason for using our service/product.
Quality
Price
Convenience
Variety
Submit