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Consumer Behaviour Towards Online Food Delivery Apps
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How often do you use online food delivery apps?
Select the frequency that best describes your use of online food delivery apps.
Daily
Weekly
Monthly
Rarely
Never
2
Rate your overall satisfaction with online food delivery apps.
Rate your overall satisfaction on a scale of 1 to 10.
3
What factors influence your choice of online food delivery apps?
Please provide a brief explanation of the factors that influence your choice.
4
Which online food delivery app do you use most frequently?
Select the app that you use most frequently for food delivery.
Uber Eats
DoorDash
Grubhub
Postmates
Other
5
How important is the delivery time in your decision to use an online food delivery app?
Rate the importance of delivery time on a scale of 1 to 5.
6
Have you ever had a negative experience with an online food delivery app? If yes, please describe.
Provide details of any negative experiences you have had with online food delivery apps, if applicable.
7
Do you tend to order from the same restaurants or explore new options when using food delivery apps?
Indicate whether you prefer familiar restaurants or like to explore new options.
Order from same restaurants
Explore new options
8
How likely are you to recommend online food delivery apps to others?
Rate your likelihood to recommend on a scale of 1 to 10.
9
What improvements would you like to see in online food delivery apps?
Provide suggestions or feedback on how online food delivery apps can be improved.
10
Which payment method do you prefer to use on online food delivery apps?
Select the payment method that you prefer when using online food delivery apps.
Credit Card
Debit Card
PayPal
Cash on Delivery
Other
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