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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer Service
Price
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction using stars (1 to 10).
3
What bothers you about our service/product?
Share what aspects bother you or need improvement.
4
Which feature would you like to see improved?
Provide specific details on the feature you want to be improved.
5
How likely are you to recommend us to others?
Select the option that best describes your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
6
Do you find our service/product easy to use?
Share your experience with the ease of use of our service/product.
Very Easy
Easy
Neutral
Difficult
7
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Rarely
8
What improvements would you suggest for our service/product?
Provide your suggestions for improvement.
9
Are there any features you would like to see added?
Share your thoughts on additional features you desire.
10
Overall, how would you rate our service/product?
Share your overall rating of our service/product.
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