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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer Service
Price
Convenience
2
How would you rate our service/product on a scale of 1 to 10?
Rate our service/product on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you about our service/product?
Describe what bothers you the most about our service/product.
4
What improvements would you like to see in our service/product?
Provide suggestions on how we can improve our service/product.
5
How likely are you to recommend our service/product to others?
Select a rating based on your likelihood to recommend our service/product to others.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
What feature do you find most valuable in our service/product?
Select the feature that you find most valuable in our service/product.
Performance
Design
Functionality
User-Friendly
7
How frequently do you use our service/product?
Indicate the frequency at which you use our service/product.
Daily
Weekly
Monthly
Occasionally
8
What is the main reason you chose our service/product?
Specify the primary reason for choosing our service/product.
9
On a scale of 1 to 5, how satisfied are you with our customer service?
Rate your satisfaction with our customer service on a scale of 1 to 5, where 1 is the lowest and 5 is the highest.
10
Do you have any additional comments or feedback for us?
Feel free to provide any additional comments or feedback to help us improve our service/product.
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