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Škoda Charging Experience Survey

Thank you very much for taking five minutes to complete the survey.

We at Škoda would like to use the survey to learn more about your public charging experience.

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Škoda Charging Experience Survey
1

How long have you been driving electrically?

Select one answer
2

Where do you charge most often?

Select one answer
3

In which country do you mainly charge?

4

How often do you use public charging stations?

Select one answer
5

Have you ever been unable to charge your vehicle at a public charging station?

Select one answer
6

How often does it happen that you cannot charge your vehicle at a public charging station?

Select one answer
7

Do you choose your charging station according to the operator?

Select one answer
8

Do you use Powerpass for paying?

Select one answer
9

Which provider do you use to pay?

10

How do you authorize yourself in most cases at the charging station?

Select one answer
Škoda Charging Experience Survey
11

How would you rate your overall charging experience at public charging stations?

1 Star: I could never charge 5 Star: I was always able to charge without any problems
Škoda Charging Experience Survey
12

Do you use Plug&Charge?

Select one answer
13

Was there any problems during activation of Plug&Charge?

Select one answer
14

Do you use the MyŠkoda app (Powerpass) on your mobile phone?

Select one answer
15

How do you mainly search for charging stations?

Select one answer
16

Which app do you prefer to search for charging stations?

17

Do you use the Powerpass Map on your car?

Select one answer
Škoda Charging Experience Survey
18

Are you happy with your Enyaq?

Select one answer
19

What are the reasons that you are unhappy with your Enyaq

Change the order according to your preference (1. - most important, last - least important)
20

Would you like to share with us more points why are you not satisfied with your Enyaq?

21

Would you take an Enyaq again as your next vehicle?

Select one answer
22

What are the reasons for you to decide against an Enyaq?

Change the order according to your preference (1. - most important, last - least important)
23

Would you like to share with us more points why you decide against an Enyaq?

24

Please share your experience with public charging, Plug&Charge and Powerpass.

Thank you for your time and your feedback.
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