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The impact of digital payment on income of Mobile network operator's Agents

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

Are you a Mobile network operator's Agent?

Please select whether you are a Mobile network operator's Agent or not.
2

How has digital payment impacted your income?

Rate the impact of digital payment on your income.
3

How frequently do you use digital payment methods?

Please provide your usage frequency of digital payment methods.
4

Which digital payment methods do you use the most?

Select the digital payment methods that you use the most.
5

Have you experienced any challenges with digital payments?

Please share if you have faced any challenges with digital payments.
6

Do you think digital payment methods have increased your efficiency?

Share your opinion on whether digital payment methods have made you more efficient.
7

Have you noticed any changes in customer behavior due to digital payment adoption?

Please share if you have observed any changes in customer behavior.
8

How satisfied are you with the overall digital payment experience?

Rate your satisfaction level with digital payment experience.
9

What improvements would you like to see in digital payment systems?

Share your suggestions for enhancing digital payment systems.
10

Would you recommend digital payment methods to other Mobile network operator's Agents?

Please select whether you would recommend digital payment methods to your peers.