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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Survio
1

What do you appreciate about our service/product?

Select one option that best describes what you appreciate.
2

How would you rate our service/product on a scale of 1 to 10?

Rate our service/product with 1 being the lowest and 10 being the highest.
3

What bothers you the most about our service/product?

Describe what bothers you the most in a few words.
4

Which aspect would you like to see improved?

Provide your suggestion for improvement.
5

How likely are you to recommend us to a friend or colleague?

Choose a rating that best describes your likelihood to recommend us.
6

How responsive do you find our customer service?

Rate the responsiveness of our customer service.
7

Did our product/service meet your expectations?

Select yes or no based on whether your expectations were met.
8

What is the primary reason you choose our service/product?

Select the main reason that influenced your choice.
9

Are there any features you would like to see added to our service/product?

Provide details on additional features you would like added.
10

How satisfied are you overall with our service/product?

Rate your overall satisfaction with our service/product.