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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you appreciate the most.
Quality
Customer Service
Price
Innovation
Convenience
2
Rate your overall satisfaction
Rate your overall satisfaction with a star rating.
3
What bothers you about our service/product?
Describe what bothers you and how we can improve.
4
How likely are you to recommend us to a friend or colleague?
Rate your likelihood to recommend on a scale of 1 to 10.
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10
5
Which aspect would you like to see improved the most?
Select the aspect you would like to see improved.
Product Quality
Customer Support
Delivery Speed
Website Experience
Product Variety
6
How satisfied are you with the pricing of our product/service?
Rate your satisfaction with the pricing on a scale of 1 to 10.
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7
Would you like to see more frequent updates on our products/services?
Choose if you prefer more frequent updates.
Yes
No
8
Please share any additional comments or suggestions.
Feel free to share any additional comments or suggestions.
9
How satisfied are you with the ease of use of our product/service?
Rate your satisfaction with the ease of use on a scale of 1 to 10.
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10
On a scale from 1 to 10, how would you rate the reliability of our service/product?
Rate the reliability on a scale from 1 to 10.
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