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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select one option that best reflects your opinion.
Quality
Customer service
Price
User-friendly interface
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please describe the issue you find most bothersome.
4
What feature would you like to see improved or added?
Please provide your suggestion for improvement.
5
How likely are you to recommend our service/product to others?
Please rate your likelihood on a scale from 1 to 10.
6
Which aspect of our service/product do you find most valuable?
Please select the aspect you find most valuable.
Functionality
Design
Performance
Customer support
7
What is your overall experience with our service/product?
Please describe your overall experience in a few sentences.
8
How would you rate the ease of use of our service/product?
Rate the ease of use on a scale from 1 to 10.
9
Have you encountered any difficulties using our service/product? If yes, please specify.
Please provide details if you have encountered any difficulties.
10
How well does our service/product meet your needs and expectations?
Rate how well our service/product meets your needs and expectations on a scale from 1 to 10.
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