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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Choose one of the options that best describes what you appreciate
2

Please rate our service/product.

Rate our service/product on a scale of 1 to 10
3

What bothers you about our service/product?

Please describe what bothers you in detail
4

How likely are you to recommend us to a friend or colleague?

Choose one of the options that best describes your likelihood to recommend
5

What feature would you like us to improve or add?

Please provide your suggestion for improvement/addition
6

How satisfied are you with our customer service?

Rate our customer service on a scale of 1 to 10
7

How likely are you to purchase from us again?

Choose one of the options that best describes your likelihood to repurchase
8

Do you have any additional comments or suggestions for us?

Please share any additional feedback you may have
9

How satisfied are you with the product quality?

Rate the product quality on a scale of 1 to 10
10

Would you like to see any changes in our product/service offerings?

Please provide details on the changes you would like to see