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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Choose one option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide your feedback in the text box below.
4

What improvements would you like to see in our service/product?

Please provide your suggestions in the text box below.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10.
6

Which aspect of our service/product needs the most improvement?

Choose the most critical aspect that needs improvement.
7

How often do you use our service/product?

Choose the frequency of your usage.
8

What feature do you like the most about our service/product?

Choose the feature you like the most.
9

How likely are you to continue using our service/product in the future?

Rate your likelihood on a scale of 1 to 10.
10

Would you like to see any new features added to our service/product?

If yes, please provide details in the text box below.