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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best reflects your opinion.
2

How would you rate our service/product out of 10?

Rate our service/product from 1 to 10, with 1 being the lowest and 10 being the highest.
3

What bothers you about our service/product?

Please describe what bothers you about our service/product.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood to recommend from 1 to 5, with 1 being least likely and 5 being most likely.
6

What feature do you find most valuable in our service/product?

Please select the most valuable feature among the options provided.
7

Have you faced any issues while using our service/product?

Please select the option that best describes your experience.
8

Do you find our service/product to be cost-effective?

Please share your opinion on the cost-effectiveness of our service/product.
9

How often do you use our service/product?

Please select the frequency of usage that best represents your situation.
10

Overall, how satisfied are you with our service/product?

Rate your overall satisfaction from 1 to 5, with 1 being very dissatisfied and 5 being very satisfied.