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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best represents your appreciation.
Quality
Customer service
Price
Innovation
2
How would you rate our service/product overall?
Please rate on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
3
What bothers you about our service/product?
Please provide your feedback in the text box below.
4
How likely are you to recommend our service/product to others?
Please select your likelihood of recommending on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
5
Which aspect would you like to see improved in our service/product?
Please select the aspect you would like to see improved.
Product quality
Customer support
Price competitiveness
Delivery speed
6
How satisfied are you with the response time of our customer support?
Please rate on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
7
What is the primary reason you chose our service/product?
Please provide the main reason in the text box below.
8
How often do you use our service/product?
Please select the frequency of use.
Daily
Weekly
Monthly
Occasionally
9
Do you find our service/product user-friendly?
Please provide your feedback on the user-friendliness.
Yes
No
Somewhat
10
Would you like to see more variety in our product/service offerings?
Please select your preference.
Yes
No
Not sure
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