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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best represents your appreciation.
2

How would you rate our service/product overall?

Please rate on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
3

What bothers you about our service/product?

Please provide your feedback in the text box below.
4

How likely are you to recommend our service/product to others?

Please select your likelihood of recommending on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
5

Which aspect would you like to see improved in our service/product?

Please select the aspect you would like to see improved.
6

How satisfied are you with the response time of our customer support?

Please rate on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
7

What is the primary reason you chose our service/product?

Please provide the main reason in the text box below.
8

How often do you use our service/product?

Please select the frequency of use.
9

Do you find our service/product user-friendly?

Please provide your feedback on the user-friendliness.
10

Would you like to see more variety in our product/service offerings?

Please select your preference.