.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best represents your opinion.
2

How would you rate our service/product?

Rate our service/product with stars, where 1 is the lowest and 10 is the highest.
3

What bothers you about our service/product?

Please describe the aspect that bothers you the most.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Select the option that represents your likelihood of recommendation.
6

Which of the following features do you find most valuable in our service/product?

Select all the features that you find valuable.
7

How satisfied are you with the response time of our customer support?

Rate your satisfaction level on a scale from 1 to 10.
8

What is the primary reason you choose our service/product over others?

Please provide the main reason for choosing our service/product.
9

How often do you use our service/product?

Select the frequency of your usage.
10

Would you like to see more variety in our product offerings?

Please provide your opinion on having more variety in our product offerings.