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Invicta Loyalty Plan

Dear Invicta Family.

A few weeks ago we introduced the Invicta Loyalty Plan. We would like to gather feedback to keep developing the plan and to learn from each other. Therefore we ask you to fill in this survey.

No wrong answers! :) 

Thank you in advance.

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Invicta Loyalty plan
1

Is the Invicta Loyalty Plan completely clear for you?

If not, which part is not clear to your yet?
2

How do you introduce the Invicta Loyalty Plan to the customers?

3

Indicate in % how confident you are in selling the Loyalty plan:

0% - 100%
4

What questions do customers ask?

5

What is the most common reaction from customers?

6

Which phrases/words work best?

7

Which of these are decisive that you would like to share with your colleagues?

These = the words/phrases in the previous question.
8

Would you buy the Invicta Loyalty Plan with your new watch?

Why/why not?
9

Is there a disadvantage on the Loyalty Plan in your opinion?

If so, which one?
10

What would you add to the Invicta Loyalty Plan?

And why?
11

Did you ask for help to your colleagues concerning the Invicta Loyalty plan?

Please describe if you answer is yes.
12

Do you need any help from the HQ?

Please describe your questions/doubts/comments.
13

Does the SPIFFS-system motivate you?

Please explain
14

Other...

Here you can write down your additional questions/comments/doubts.
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