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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select one option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you.
4

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend.
5

What features or improvements would you like to see in our service/product?

Please provide detailed information about the features or improvements you would like.
6

Which aspect of our service/product do you find most valuable?

Please select one option that best describes the most valuable aspect.
7

On a scale from 1 to 10, how easy was it to use our service/product?

Please rate the ease of use on a scale from 1 to 10, where 1 is very difficult and 10 is very easy.
8

What improvements would make you more satisfied with our service/product?

Please provide specific improvements that would enhance your satisfaction.
9

Which channel do you prefer for customer support?

Please select one option that you prefer for customer support.
10

Any additional comments or suggestions for us?

Please share any other comments or suggestions you have for us.
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