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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select one option that best represents what you appreciate.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10 (1 being the lowest and 10 being the highest).
3
What bothers you about our service/product?
Please provide a brief description of what bothers you the most.
4
What improvements would you like to see in our service/product?
Please provide your suggestions on how we can enhance our service/product.
5
How likely are you to recommend our service/product to others?
Please select one option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Which aspect of our service/product do you find most valuable?
Please select one option that best represents the most valuable aspect.
Quality
Customer service
Price
Innovation
7
How often do you use our service/product?
Please select one option that best represents the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
8
What feature of our service/product do you appreciate the most?
Please provide a brief description of the feature you appreciate the most.
9
Are there any specific issues you have faced while using our service/product?
Please provide details about any specific issues you have encountered.
10
In your opinion, how can we make our service/product more user-friendly?
Please provide your suggestions on improving the user-friendliness of our service/product.
Submit