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Questionnaire for international employees

Hello, we would be grateful if you could take a few minutes to complete this questionnaire. Your feedback is important to us as it helps us improve the support we offer to new employees at the University of Ostrava.

This questionnaire is completely anonymous and will be used only to improve the support for international colleagues during the relocation and onboarding process at the university. (Questions marked with an asterisk are mandatory.)

Thank you for your time and have a pleasant day.

Zabezpečeno
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Questionnaire for international employees
1

Please select whether you are

2

Do you have previous work experience in the Czech Republic?

3

Which faculty do you work at?

4

In what year did you start working at the university?

Questionnaire for international employees

Next questions will focus on the process before your arrival in the Czech Republic, including the communication regarding the selection procedure and obtaining a work permit.

Questionnaire for international employees
5

Please evaluate your level of satisfaction with each part of the selection process.

6

Your feedback (optional)

What did you appreciate most about the communication regarding the selection procedure and job offer? Was there anything confusing, or anything you feel could have been handled better (e. g. lack of information, confusing terminology, slow response time)?
Questionnaire for international employees
7

If you had simultaneous employment in another EU country along with your job at the university, were you provided with information on how to obtain the A1 certificate, which is used to determine to which country social insurance contributions will be paid?

8

Your feedback (optional)

If you dealt with obtaining the A1 certificate, please share any additional comments, such as any obstacles you encountered.
Questionnaire for international employees
9

If you are a citizen of a third country, were you provided with information about obtaining a residence and work permit in the Czech Republic (and for your family members, if applicable)?

(third country means outside the EU, EEA, Switzerland)
10

Your feedback (optional)

If you dealt with obtaining the residence and work permit, please share any additional comments, such as any obstacles you encountered.
Questionnaire for international employees
11

Were you given instructions on how to get travel health insurance to cover the period between your arrival in the Czech Republic and the start of your employment?

12

Were you informed about housing options in Ostrava?

(Were you given at least basic information about housing options after your arrival – by the HR Department or by someone else, e. g. agency etc.?)
13

Before your arrival in the Czech Republic, did you have an idea of the housing situation, the price range for housing in Ostrava, etc.?

14

Did you find the process of moving to Ostrava to be smooth and without complications?

15

Were you given information about accommodation options with the university's partner providers?

Questionnaire for international employees
16

Your feedback (optional)

Please share your experience with moving to Ostrava, including the information you were provided with and any information you had to find on your own.
Questionnaire for international employees

Next questions will focus on the process after your arrival in the Czech Republic, including the registration with the Foreign Office Police, meeting with HR Department etc.

Questionnaire for international employees
17

Were you informed about the registration obligation to the Foreign Police after your arrival in the Czech Republic?

18

Was an escort provided for your visit to the Foreign Police?

Questionnaire for international employees
19

Please share your impressions of the meeting with the HR department and the signing of your employment documents. Was the meeting helpful and were all your questions answered?

Questionnaire for international employees
20

Were you instructed to visit the payroll department, or were matters such as taxes and the possibility of tax reliefs discussed with you?

21

Were you informed about what is deducted from your salary and about the public insurance system in the Czech Republic?

22

When did you receive the Employee Card?

23

Were you informed about benefits the university provides?

24

Was it easy for you to navigate the university's internal portal and other information systems?

25

If your answer was 'rather not' or 'no,' please specify what you considered difficult.

Questionnaire for international employees
26

How would you describe your first days at university?

What did you appreciate the most and what could be better?
27

Please rate the relocation and onboarding support process at the university with stars (more stars mean greater satisfaction).

28

Looking back, would you have welcomed an information brochure or a checklist summarizing the onboarding process at the university, obtaining a residence permit, etc.?

29

Who helped you most during your relocation process?

30

If your answer was 'other,' please specify who helped you the most with the process of moving to Ostrava.

Questionnaire for international employees
31

If you have any other tips or notes, please share them with us. (optional)

Questionnaire for international employees

Thank you for your time and for helping us improve our support for our international colleagues! Have a pleasant day.