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KNOWLEDGE, ATTITUDE, AND PRACTICES OF PATIENT-CENTERED CARE AMONG NURSES AT TIGONI HOSPITAL
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Section 1: Consent Description: Participation in this study is voluntary. Your responses will remain confidential and will be used for academic purposes only. By proceeding, you indicate that you have read the information and agree to participate. Question:Do you agree or disagree?
Consent
Agree
Disagree
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Section 2: Participant Information 1. Age (years) – Multiple choice • 18–24 • 25–32 • 33–40 • 40+
Select age in years
18-24
25-32
33-40
40+
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3
2. Gender – Multiple choice • Male • Female
Select one answer
Male
Female
Other (please specify)
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4
3. Marital Status – Multiple choice
Select one or more answers
Married
Single
Divorced
Windowed/windower
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5
4. Religion – Multiple choice with “Other” option
Select one or more answers
Christian
Muslim
Other (please specify)
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6
5. Level of Education – Multiple choice
Select one or more answers
Certificate
Diploma
Degree
Masters
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7
6. Department/Ward – Multiple choice with “Other” option • Maternity Ward • New-born • Med Surge Ward • Paediatric Ward • Other: (Short answer)
Select one or more answers
Maternity
New-born unit (NBU)
Med-Surge
Paediatric unit
Other (please specify)
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Section 3: Knowledge of Patient-Centred Care
1. Familiarity with patient-centred care – Multiple choice
Very familiar
Somewhat familiar
Neutral
Somewhat unfamiliar
Very unfamiliar
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2. Advantages of patient-centred care – Checkboxes (Select all that apply)
Select one or more answers
Better health results
Increased patient satisfaction
Improved treatment adherence
Enhanced patient trust in healthcare providers
None of the above
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3. Fundamental concepts –
Select one or more answers
Coordination and Integration of Care
Respect patients’ views, interests, and expressed needs
Information and Education
Physical comfort
Emotional support
Participation of family and friends
Continuity and transition
Access to care
Answer
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4. Confidence in applying concepts – Multiple choice
Select one or more answers
Very confident
Confident
Neutral
Not confident
Not at all confident
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Section 4: Attitude Towards Patient-Centred Care 1. Value of patient-centred care (1–5 scale) – Linear scale • 1 (Very negative) to 5 (Strongly positive)
Select one or more answers
1
2
3
4
5
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2. Motivation to provide patient-centred care – Checkboxes
Select one or more answers
I believe in patient-centred care
Positive results for patients
Recognition and assistance from supervisors
Professional guidelines
Other: (Short answer)
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3. Importance of empathy – Multiple choice
Select one or more answers
Very important
Important
Neutral
Not important
Not at all important
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15
4. Need for extra training – Multiple choice
Select one or more answers
Yes
No
Not sure
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Section 5: Practices of Patient-Centred Care 1. Frequency of use – Multiple choice
Select one or more answers
Always
Often
Occasionally
Rarely
Never
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2. Practices implemented – Checkboxes
Select one or more answers
Active listening
Shared decision-making
Respect for patients desires
Empathy and compassion
Involving patients in care planning
Other (please specify)
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3. Challenges faced – Checkboxes
Select one or more answers
Time restrictions
Inadequate training and patient resistance
Organizational barriers
Other (please specify)
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4. Ways of involving patients – Checkboxes • Provide information and education • Encourage questioning and participation • Collaborate in care planning • Respect the patient’s choices and preferences • Other: (Short answer)
Select one or more answers
Provide information and education
Encourage questioning and participation
Collaborate in care planning
Respect the patient’s choices and preferences
Other (please specify)
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5. Patient resistance encountered – Multiple choice
Select one or more answers
Yes
No
Not sure
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21
6. Resources needed – Checkboxes
Select one or more answers
Improved communication tools
Additional training programs
Increased staffing levels
Enhanced patient education materials
Other (please specify)
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7. Facility’s support level (1–5 scale) – Linear scale • 1 (Strongly not supportive) to 5 (Strongly supportive)
Select one or more answers
1
2
3
4
5
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