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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction level (1 being the lowest and 10 being the highest).
3

What bothers you about our service/product?

Please provide details about what bothers you.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to a friend or colleague?

Please select a rating that best reflects your likelihood to recommend.
6

Which aspect of our service/product do you think needs the most improvement?

Please select the aspect that you believe needs the most improvement.
7

How often do you use our service/product?

Please indicate your usage frequency.
8

Would you consider purchasing additional products/services from us in the future?

Please select an option to indicate your likelihood to purchase in the future.
9

Are you satisfied with the value for money of our service/product?

Please indicate your satisfaction with the value for money.
10

How did you hear about our service/product?

Please select an option to indicate how you learned about our service/product.