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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select one option that best represents your opinion.
Quality
Price
Customer Service
Innovation
Convenience
2
Rate our service/product from 1 to 10
Rate our service/product from 1 (worst) to 10 (best).
3
What bothers you the most about our service/product?
Please provide your feedback in the text box below.
4
Which feature would you like to see improved the most?
Please select one option that you would like to see improved.
User Interface
Speed
Reliability
Customization
Support
5
How likely are you to recommend us to a friend or colleague?
Please select one option that best represents your likelihood.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
In your opinion, what sets us apart from our competitors?
Please provide your opinion in the text box below.
7
What would make you switch to a competitor?
Please provide your reasons in the text box below.
8
How often do you use our service/product?
Please select one option that best represents your usage frequency.
Daily
Weekly
Monthly
Occasionally
Never
9
What additional features would you like to see in the future?
Please provide your suggestions in the text box below.
10
Overall, how satisfied are you with our service/product?
Please select one option that best describes your overall satisfaction.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Submit