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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select one option that best represents your opinion.
2

Rate our service/product from 1 to 10

Rate our service/product from 1 (worst) to 10 (best).
3

What bothers you the most about our service/product?

Please provide your feedback in the text box below.
4

Which feature would you like to see improved the most?

Please select one option that you would like to see improved.
5

How likely are you to recommend us to a friend or colleague?

Please select one option that best represents your likelihood.
6

In your opinion, what sets us apart from our competitors?

Please provide your opinion in the text box below.
7

What would make you switch to a competitor?

Please provide your reasons in the text box below.
8

How often do you use our service/product?

Please select one option that best represents your usage frequency.
9

What additional features would you like to see in the future?

Please provide your suggestions in the text box below.
10

Overall, how satisfied are you with our service/product?

Please select one option that best describes your overall satisfaction.