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Temu
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How old are you?
Select one answer
16-18
18-25
25-30
30+
2
Where are you from?
3
How often do you shop online?
Select one answer
Never
Rarely
1-2 times a month
3-4 times a month
5+ times a month
4
Have you ever heard of Temu?
Select one answer
Yes
No
5
Have you ever purchased from Temu?
Select one answer
Yes
No
6
If you have, would you purchase from Temu again? If not, leave the questions open, go to question 14
Select one answer
Yes
No
7
How much do you spend on your average Temu purchase?
Select one answer
€1-10
€10-20
€20-40
€40-60
€60+
Any option that includes free delivery
8
What is your most important reason for buying from Temu?
Select one answer
Low prices
Free delivery
Wide variety of products
Recommended by family/friends
Seen on ads on social media/SuperBowl ad
9
How would you rate price-quality?
10
How would you rate the delivery (time)
11
How would you rate the customer service?
12
How would you rate the usability of the app
13
How likely are you to recommend Temu to others?
Select one answer
Would not recommend
Neutral
Would recommend
14
For non users; why have you never purchased from Temu?
Select one answer
I don't trust the website
Quality seems low
Delivery time is too long
I just prefer buying elsewhere
Privacy- and dataconcerns
Never heard of Temu before
Other (please specify)
15
Would you consider buying from Temu (again) in the future
Select one answer
No
Maybe
Yes
16
What would convince you to purchase from Temu?
Select one answer
Better product reviews
Faster delivery time
More positive experiences from friends & family
Better customer policy
Other (please specify)
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