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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Pesquisa de Satisfação – 39ª Colônia de Férias
1
1. Como você avalia a organização geral da colônia de férias?
Please select the feature that you appreciate the most.
Excelente
Boa
Regular
Ruim
2
How would you rate your overall satisfaction with our service/product?
Please rate your satisfaction using a star system.
3
What aspects do you find bothersome about our service/product?
Please describe what bothers you about our service/product.
4
Which areas do you think we could improve on?
Please provide suggestions on how we can improve our service/product.
5
How likely are you to recommend our service/product to others?
Please rate your likelihood to recommend using a star system.
6
Which of the following best describes your frequency of using our service/product?
Please select the option that best fits your usage frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
7
Are there any specific features or services that you would like to see added in the future?
Please provide suggestions on new features/services.
8
How well do our service/product meet your needs and expectations?
Please rate how well we meet your needs and expectations using a star system.
9
Would you like to share any positive experiences you've had with our service/product?
Please share any positive experiences you've had.
10
Do you have any additional feedback or comments you would like to share with us?
Please provide any additional feedback or comments.
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