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Ambulance and Medical Cover

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How satisfied are you with the overall service provided by our medical aid and ambulance team?

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2

What is your Gender

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3

How would you rate the response time of the ambulance during your emergency?

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4

Were you informed clearly about the estimated arrival time of the ambulance?

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5

How would rate the professionalism and care provided by the paramedics or medical staff?

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6

Did the medical team explain your condition and the procedures being performed in away you could understand?

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7

How easy was it to access your medical aid benefits during emergency?

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8

Are you satisfied with the coverage provided by your medical aid for emergency services?

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9

How helpful and responsive was the customer support team when you contacted them?

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10

What improvements would you like to see In our medical aid and ambulance service?