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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate the most.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction with our service/product from 1 to 10.
3

What bothers you the most about our service/product?

Please describe what bothers you the most about our service/product.
4

How likely are you to recommend our service/product to a friend or colleague?

Please select the option that best describes how likely you are to recommend us.
5

What improvements would you like to see in our service/product?

Please provide suggestions on how we can improve our service/product.
6

How often do you use our service/product?

Please select the option that best describes how often you use our service/product.
7

What is the main reason you chose our service/product?

Please select the reason that influenced your choice the most.
8

Would you like to see more variety in our product/service offerings?

Please select 'Yes' if you would like to see more variety.
9

Do you find our service/product user-friendly?

Please select 'Yes' if you find our service/product user-friendly.
10

In your opinion, what sets us apart from our competitors?

Please describe what you believe makes us unique compared to our competitors.