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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What is your sector of activity at the cooperative?
Please select the sector you are working in.
Sales
Technical Support
Logistics
Administrative
Other
2
How do you rate the current customer service?
Please rate the customer service based on your experience.
Excellent
Good
Regular
Bad
3
What are the main strengths of customer service at Cocamar?
Please describe the main positive aspects of customer service.
4
What are the main weaknesses of customer service at Cocamar?
Please describe the main areas that need improvement in customer service.
5
Do you believe that technology...
This question was cut off. Please provide additional information on your thoughts about technology.
6
Question 6
Please provide your response.
7
Question 7
Please provide your response.
8
Question 8
Please provide your response.
9
Question 9
Please provide your response.
10
Question 10
Please provide your response.
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