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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Convenience
2
How would you rate our service/product overall?
Please rate using a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide a brief description of what bothers you.
4
What aspect would you like to improve in our service/product?
Please provide your suggestion for improvement.
5
How likely are you to recommend our service/product to others?
Please select one option that best describes your likelihood to recommend.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
6
Are there any features you wish our service/product had?
Please provide details of the features you wish for.
7
How often do you use our service/product?
Please select one option that best describes your frequency of use.
Daily
Weekly
Monthly
Occasionally
Rarely
8
What do you think sets us apart from our competitors?
Please provide your opinion on what makes us unique.
9
Would you like to see more promotions/offers from us?
Please select one option to indicate your preference.
Yes, definitely
Yes, maybe
No, not really
No, not at all
10
Would you be interested in participating in future product/service tests?
Please indicate your interest in participating in testing new offerings.
Very interested
Somewhat interested
Not sure
Not interested
Submit