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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

How would you rate our service/product overall?

Please rate using a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide a brief description of what bothers you.
4

What aspect would you like to improve in our service/product?

Please provide your suggestion for improvement.
5

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend.
6

Are there any features you wish our service/product had?

Please provide details of the features you wish for.
7

How often do you use our service/product?

Please select one option that best describes your frequency of use.
8

What do you think sets us apart from our competitors?

Please provide your opinion on what makes us unique.
9

Would you like to see more promotions/offers from us?

Please select one option to indicate your preference.
10

Would you be interested in participating in future product/service tests?

Please indicate your interest in participating in testing new offerings.