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Customer satisfaction

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
customer satisfaction
1

How satisfied are you with the overall collaboration with NTS Combimetaal?

2

How likely are you to recommend NTS Combimetaal to others?

3

How well does NTS meet your expectations and needs?

4

How easy is it to reach the right person at NTS Combimetaal when you need assistance or have inquiries?

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5

When you contact NTS Combimetaal with questions, to what extent do you feel the response you receive are clear, complete and helpful?

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6

How would you rate the Timeliness and completeness of our deliveries?

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7

How well are you informed when there is a change in the delivery schedule of delivery timing?

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8

Do our products meet your expectations and specifications?

9

How would you rate the quality of our products

10

To what extent do you agree that our products offer good value for the price?

11

How satisfied are you with the way we handle complaints and repair actions?

12

What do you think of the speed at which we handle complaints and repair actions?

13

How satisfied are you with the response time when requesting a quotation from NTS Combimetaal

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14

How would you rate the completeness of the information provided in our quotations?

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15

Please describe any improvements you would like to see in your collaboration with NTS Combimetaal