.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Customer service
Affordability
Innovation
Convenience
2
How would you rate your overall satisfaction with our service/product?
Rate from 1 to 10 stars, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please share the aspects that bother you.
4
How likely are you to recommend our service/product to others?
Please select one option that best describes your likelihood to recommend.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
5
What improvements would you like to see in our service/product?
Please share your suggestions for improvement.
6
How satisfied are you with the pricing of our service/product?
Rate from 1 to 10 stars, where 1 is very dissatisfied and 10 is very satisfied.
7
Which feature do you find most valuable in our service/product?
Please select one feature that you find most valuable.
User-friendly interface
Fast delivery
Customization options
24/7 support
Other
8
Would you like to see more variety in our product/service offerings?
Please select one option that best describes your preference.
Yes, definitely
Maybe, depends on the options
No, current offerings are sufficient
9
Do you find our service/product easy to use?
Please share your experience regarding the usability of our service/product.
10
How responsive do you find our customer support team?
Rate from 1 to 10 stars, where 1 is very unresponsive and 10 is very responsive.
Submit
Create a survey